Free growth audit

Email, SMS and WhatsApp

Tools
Klaviyo, Mailchimp, HubSpot, WATI, Interakt, Twilio
Markets
India, USA
Pairs with
Paid Ads, Content Marketing

Getting a new client costs far more than keeping one. Automated email, SMS and WhatsApp flows remind people to rebook, renew memberships and try the next service, all with consent built in.

Get a free growth audit

Why it matters

The right channel for each market

In India, WhatsApp is often the most responsive channel for appointment reminders and offers, using the official WhatsApp Business Platform. In the US, email and SMS lead, under CAN-SPAM, TCPA and carrier rules for text messaging. We set up each channel with proper opt-in and easy opt-out.

Flows that run while you work

Most revenue comes from a few automated sequences: a welcome series, a post-visit follow-up, a rebooking reminder timed to the treatment cycle, a membership renewal flow and a win-back for lapsed clients. We build those first, then add campaigns for launches and seasons.

What's included

List building and consent

Opt-in forms and consent records that meet DPDP, CAN-SPAM and TCPA expectations.

Automated flows

Welcome, post-visit, rebooking, birthday, renewal and win-back sequences.

WhatsApp Business setup

Verified profile, approved templates and catalog for Indian clients.

Campaigns and newsletters

Monthly campaigns for offers, events and education.

Segmentation

Groups by service, visit frequency, location and membership status.

Deliverability

Domain authentication (SPF, DKIM, DMARC) and list hygiene.

How it works

  1. Connect

    Integrate your booking or e-commerce platform with your messaging tools.

  2. Build flows

    Core automations written, designed and tested.

  3. Campaign

    A monthly calendar of campaigns.

  4. Improve

    Test subject lines, timing and offers; report on repeat bookings.

Who it's for

Gyms & Fitness StudiosGyms, CrossFit boxes, boutique studios and personal trainers.Day Spas, Salons & MassageDay spas, massage centres, salons and wellness resorts.Supplement & Wellness Product BrandsSupplements, nutraceuticals, functional foods and D2C wellness.Yoga, Pilates & Meditation StudiosYoga, Pilates, meditation, breathwork and sound healing.

Questions

Is WhatsApp marketing allowed in India?

Yes, through the official WhatsApp Business Platform with approved message templates and the recipient's opt-in. Under the DPDP Act you also need clear consent and an easy way to withdraw it.

Which email tool should we use?

It depends on your booking or store platform. Klaviyo suits Shopify wellness brands, while Mailchimp or HubSpot often suit clinics and studios. We recommend after seeing your stack.

Can you send appointment reminders?

Yes, through your booking tool or a connected messaging platform. For US healthcare practices we keep protected health information out of marketing messages.

Pairs well with

Google Ads & Meta Ads (PPC)Policy-safe paid campaigns that bring in booked clients at a known cost.Health & Wellness Content MarketingExpert-reviewed articles, guides and videos that earn trust and traffic.Reputation & Review ManagementMore genuine reviews, faster responses and a reputation that converts.

Fill the
calendar.

Send us your website. Within five working days you get a 90-day plan for search, ads and reviews, free.

  • Audit of your site, Google profile and reviews
  • Your top keywords in India or the US
  • A ranked 90-day plan with budgets
Get my free audit